{"id":508,"date":"2026-10-21T08:52:48","date_gmt":"2026-10-21T08:52:48","guid":{"rendered":"https:\/\/www.dimoracavalcanti.salvatoremenale.it\/faq\/"},"modified":"2026-10-21T08:52:48","modified_gmt":"2026-10-21T08:52:48","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.dimoracavalcanti.salvatoremenale.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Dimora Cavalcanti \u00b7 Naples<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Answers to the questions our guests ask most often.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Frequently asked questions<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Every question, an answer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Curious about something, or a last-minute question? Here you’ll find the most useful answers before your stay. If you need anything else, write to us anytime<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat time can I arrive?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

Check-in is from 3:00 pm. Please let us know your expected arrival time so we can welcome you in person. If you arrive earlier, we’ll gladly look after your luggage until the room is ready; early access to the room is available on request, subject to availability and for a supplement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat time is check-out?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

Rooms should be vacated by 11:00 am. Late check-out is available on request, subject to availability: it is complimentary when you book through our official website, with a supplement otherwise. After check-out you’re welcome to leave your luggage with us.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I get to Dimora Cavalcanti?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

We’re on via Toledo, in the heart of Naples. From Capodichino airport: about 25 minutes by taxi or on the Alibus shuttle. From Napoli Centrale: metro Line 1 to Toledo station, then a short walk. Full directions on our Location<\/a> page.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I park?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

Via Toledo is a limited traffic zone (ZTL). We recommend a partner car park nearby: we’ll send you detailed directions before you arrive. Parking arrangement to be confirmed.<\/small><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs breakfast included?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

Yes. Breakfast awaits you in the residence every morning, from 7:00 to 9:30 am, and is included in your stay: fresh produce and Neapolitan specialties, fresh juices, espresso and cappuccino. For special dietary needs (gluten-free, lactose-free, vegan), please let us know before you arrive.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the city tourist tax included in the rate?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

No, the city tourist tax is not included in the rate. It is \u20ac5.50 per night per guest aged 14 and over, up to a maximum of 14 consecutive nights, and is paid at the residence. In effect from May 1, 2026; the amount is subject to updates by the City of Naples.<\/small><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich payment methods do you accept?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

At the residence we accept Visa, Mastercard and American Express, cash and bank transfer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the cancellation policy?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

It depends on the rate you choose. The Flexible Rate<\/em> allows free cancellation up to 7 days before arrival. The Non-Refundable Rate<\/em> requires full prepayment, with no refund or changes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there free Wi-Fi?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t

Yes, high-speed Wi-Fi is free and available in all rooms and common areas of the residence.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Didn't find your answer?<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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We're here for any question<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-508","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.dimoracavalcanti.salvatoremenale.it\/en\/wp-json\/wp\/v2\/pages\/508","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dimoracavalcanti.salvatoremenale.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dimoracavalcanti.salvatoremenale.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dimoracavalcanti.salvatoremenale.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dimoracavalcanti.salvatoremenale.it\/en\/wp-json\/wp\/v2\/comments?post=508"}],"version-history":[{"count":0,"href":"https:\/\/www.dimoracavalcanti.salvatoremenale.it\/en\/wp-json\/wp\/v2\/pages\/508\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.dimoracavalcanti.salvatoremenale.it\/en\/wp-json\/wp\/v2\/media?parent=508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}